Excellent Customer Service! Friendly and Efficient- would definitely recommend!!Sue Whittle
Quick, efficient service, kept regularly updated on progress. Would recommend Northwood Estate Agents.
After initially making a very bad 1st choice on Estate Agent despite meeting with Northwood once I was able to end agreement with other agent and decided to go with Northwood I very quickly realised they should have been my 1st choice. For starters and despite not being 1st choice they maintained contact and they were remained professional. Once able to take over as Estate Agent Holly was proactive and achieved immediate viewings and we agreed a sale within 10 days of them becoming Agents. Nicola at the Wigan office then took over the process to get us to exchange and completion and she was fabulous. Nicila always responded to communications and had the patience of a saint when I was getting frustrated with the legal aspect of a house sale. All the staff at Northwood Bolton from Holly and Diana in the initial stages through to the completion and handing in the keys were very supportive and they all demonstrated customer service and real empathy during what can be a challenging process.
Terrible service, living with black mold for over a year, property hadnt even been hoovered when I moved in. Was immaculate when I moved out yet was still charged 175 just for light cleaning. They rarely reply to your emails. When I complained about damp, they just replied that it wasnt!!
Northwood (Bolton) team were first class, from the initial valuation to completion. Particular note, for the 'above and beyond' service provided by Diana, who was on hand to support with questions, queries and anything to do the sale of the property. Diana managed all viewings with excellent feedback and communication from each viewing. Once sold Nicola within the completion team, pulled together all parties within the chain to keep the sale on track. I highly recommend Northwood and the Bolton Team for the sale of my property in Bolton.
Northwood Bolton is a UK Real Estate Agency based in Bolton, North West England. Northwood Bolton is located at 3 Marsden Rd, Bolton BL1 4AA, UK.
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